HELP CENTER
1) Upon purchase, "Full Course" audio lessons are instantly downloadable to your computer as .MP3 audio files.
MP3 files can be played on any computer. Once downloaded, they can also be
transferred to a portable MP3 player. Using suitable software, MP3 files can
also be recorded onto a CD and played on CD/DVD players, portable CD players and
car stereos that are MP3 compatible. (Contact your local electronics store for
more information about MP3 players and compatible devices.)
2) How to download your lessons:
"HOW TO GET STARTED IN ACTING" - FULL TRAINING PROGRAM, 28-part audio lessons are downloaded as six (6) "zip" files approximately 14 megabytes to 47 megabytes in size (individual lessons are smaller in size). Depending on your internet connection speed, you should be able to download these files with a cable or DSL connection within a few minutes. Dialup customers will be subject to the download speeds those connections allow.
You will need to "unzip" each downloaded file. Your
computer will normally be equipped to "unzip" files. Remember to unzip the
folders in a place on your computer where you will remember to find them (and/or
keep them organized). If you need help on how to unzip files (or finding free
software to unzip them) go to Google.com and search "how to unzip files". You
will find easy and helpful info on how to do this properly.
How to Unzip a File websites:
http://netsquirrel.com/articles/zip.html
http://office.microsoft.com/en-us/help/ha011276901033.aspx
http://netforbeginners.about.com/od/downloadingfiles/f/faq_zip2.htm
Once you have purchased your lessons, you will instantly be given a web page to
download your lessons. You will also be instantly emailed (to the email
you entered when you placed your order) a hyperlink to the lesson download web
page. You will have 48 hours to download the lesson(s) you purchased on that linked web page, before that
link expires. If you need more time to download the lesson MP3 files, email
info@thetruthaboutacting.com and we will send you a download extension link.
Check your order confirmation email
sent after you place your order, and then click on the link provided. Follow the
instructions on the web page and click on the download link provided. A popup
window will appear (Windows). Click "Save File" to download the lesson. You may
be able to choose where (on your computer) you want to save the MP3 file(s).
To find your lessons, take note of where you saved your lessons on your
computer. Often the default location (Windows) is on your desktop, or within
your "My Document" folder. After you have downloaded your lessons you can save
the lessons anywhere you want on your computer. A good idea is to put them all
in a file on your pc or laptop desktop where you can find them easily. You can
also transfer them to your MP3 player so you can listen to them anywhere. If you
can't find the download, try using your Search feature within your Windows start
menu.
If you experience any problems, please email us at
info@thetruthaboutacting.com
For information
about PayPal payments, click here.
Enjoy your lessons!
Heather Philpott
TheTruthAboutActing.com
PICS International
4790 W 73rd Street
Indianapolis, Indiana 46268 USA